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Original HP LaserJet 12A Black Print Cartridge in Retail Packaging

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Original HP LaserJet 12A Black Print Cartridge in Retail Packaging

(98 customer reviews)

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Get your printing right the first time and every time. Enjoy reliable, cost-effective, professional results with original HP LaserJet cartridges.

List Price:	$120.77
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Product Details

Product Length:	14.0 inches
Product Width:	5.4 inches
Product Height:	4.1 inches
Product Weight:	1.9 pounds
Package Length:	14.0 inches
Package Width:	5.4 inches
Package Height:	4.2 inches
Package Weight:	1.75 pounds
Average Customer Rating:	based on 98 reviews

Features

Economical LaserJet cartridge with excellent print value for low-volume users
Crisp and clear black print results
Easy-to-install cartridge design
2,000-page yield at 5 percent coverage
Compatible with HP LaserJet 1010, 1012, 1015, 1022, and 1022n printers

Customer Reviews

Average Customer Review: 4.0

Write an online review and share your thoughts with other customers.

0 of 2 found the following review helpful:

Defective toner cartridge from Databazaar + unreasonable refund policy + poor customer service = 0 stars May 28, 2010
I did not know I received a defective toner cartridge from Databazaar until a number of months later (I ordered it in August 2009 and tried to use it in May 2010). There were two cartridges in my order - the first one made a scraping noise in the printer. The overall print quality was very light and the left side of the page was not readable. I checked it and shook it and reinserted it but it didn't work properly so I tried the other cartridge from the same order which worked fine (though the print could be darker).

I contacted Databazaar to ask for a replacement for the first cartridge and was informed that products need to be returned within 30 days. In other words, "we shipped you a defective product and now you're stuck with it."

I pointed out it was not possible for me to use two toner cartridges within 30 days in order to discover that one was defective and asked again for a replacement of the defective toner cartridge. The Databazaar customer support rep regretted to inform me "that since the order placed is far beyond the return policy so we would not be able to be of any further assistance. Incase of any further clarifications or future assistance please feel free to get in touch with us." In other words, "we shipped you a defective product, now you're stuck with it, we don't care, and you need to stop emailing me now."

I sent a final email which stated: "Fortunately for me as a customer, the kinds of products Databazaar sells are not hard to find. You have plenty of competitors who offer better customer service and agree that when they ship a defective product, they should replace it - not only to preserve future business but because it's the right thing to do.

Clearly I will never buy products from [Databazaar] again. I will advise my friends and colleagues not to purchase your products. I will post an unfavorable review on Amazon.com and on the Better Business Bureau's site. And if I can think of other ways to alert consumers about your shoddy products and terrible customer service, I certain will take those actions as well.

I also plan to print this correspondence and forward a copy to your customer service and marketing departments just so that someone in your management is aware that 30 days is an unreasonable amount of time in which to discover a product is defective. I am not going to open up everything I order and test it just to have it sit on a shelf outside of its protective packaging until I'm ready to use it. That is ridiculous."

So, here's the unfavorable review of Databazaar's products and customer service as promised. In the future, I'll be sure to stick with name brand products from reputable vendors. I bought the "HP-compatible" product on the strength of Amazon reviews that promised high quality for the low price. I remember thinking, "that sounds too good to be true." Turns out I was right.

It's HP toner, what can you say-great price though! May 24, 2010
Typical HP quality and performance. It does the usual, expected job. Amazon had the best price I could find at the time.

OEM cartridge May 18, 2010
I have found the best cartridges are the OEM. For the slight price difference it is worth it.

Seems to work well. May 10, 2010
This print cartridge seems to be an original HP. A lot of reviews that I read indicated that they received a different brand name cartridge. I specifically ordered a HP cartridge so that I would not have any issues. It seems to be an actual HP cartridge and I haven't had any problems to date.

Print quality is decent, but... Apr 23, 2010
Although I was happy with the print quality, I think Ive had other cartridges last longer. Pretty good bang for your buck though. However, this last cartridge I had leaked toner. Haven't read much about this happening with others, so maybe I just got an isolated clunker. Not sure if I'll get this same cartridge next time though because of the leaky one... that was a mess!